This Working Safe Working Smart (WSWS) online format was redesigned and retested in the fall of 2015. Enhancements have been added to increase the user's experience. This curriculum is more interactive then previous versions and also includes a Facilitators Guide that can be used in combination with individuals participating in this online version. For more information on how to use WSWS as a blended course, click here.

On-demand training has become more popular as employees juggle varied responsbilities on unconventional schedules. Working Safe Working Smart in any format is availalbe 24/7 to help meet growing needs. This online, interactive experience features printable handouts and reference materials as well as providing the user with a certificate for printing at the conclusion of the curriculum. Time to completion is approximately four hours.

Who should take this training?

The intended audience for this training is wide-ranging—from direct service frontline staff to supervisors, managers, and administrators. The curriculum is comprised of five units;

  1. Introduction,
  2. Field Safety,
  3. Office Safety,
  4. Interviewing, and
  5. Post-Incident including response to trauma.

What are the objectives of the Working Safe Working Smart Curriculum?

The purpose of WSWS is to stimulate thinking about personal safety. It attempts to represent staff concerns in a concise and focused manner. The overriding theme is planning—planning for individual agency action when resources are limited, yet action is needed. The curriculum's overall goals are to

  1. Increase the knowledge, skills, and attitudes of staff in the recognition and early detection of emotionally charged situations (reports or cases) and teach them brief risk assessment techniques. This would: 
  • Increase the assessment ability during early contact.
  • Prevent exacerbation in some cases.
  • Allow appropriate further referral in other cases. (For example, team field visits and the use of law enforcement and security personnel.)

      2. To improve the knowledge, skills and attitude of staff members in the use of crisis intervention methods to defuse or channel client’s aggressive or hostile behaviors into more productive and therapeutic non-physical actions.

WSWS online curriculum was written and researched by Independent Living Resources, Inc. The online format was designed by Paul Keys, Keys Concept Media.

(Note: This WSWS curriculum was originally developed as a classroom training with videos, participant and trainer books. WSWS is still available in the classroom format. For more details, email ILR.)